Who we are
Our website address is: https://www.axonmotorhomes.co.uk.
Axon Motorhomes is a trading name oAMH 2021 Ltd trading as
Overview
Axon Motorhomes is committed to protecting the privacy of its website, users and customers. We have written this privacy policy to outline the specific information we collect, how we use this information, and what options you have in sharing this information with us when you visit our site. Protecting your privacy is a significant part of our commitment to providing you with a high quality experience.
Our data controller manages all our business data, including data collected via the website and by email. Our full privacy policy covering all aspects of our business is available on request.
Consent
By using our website constitutes acceptance of our privacy policy, otherwise please leave our website.
By contacting us or contracting with us, consent is implied that we may use the personal data provided to reply to you and to provide services to you.
Where we need consent to collect and process information for other reasons, you will be positively asked, such as for marketing purposes.
General Data Protection Regulations (GDPR)
We will only collect and use data for legitimate business purposes. If data is requested for other purposes, such as marketing we will ask for your consent. Data for processing of on-line orders is required to fulfil the contract of purchase.
Security
This website takes precautions to protect our users’ information.
- Data communication between your browser and our server is encrypted using an SSL certificate validated with the domain name. A padlock icon appears in your browser indicating a secure connection.
- Security software is installed to reduce the risk of un-authorised access to the website.
What personal data we collect and why we collect it
When you initially contract for our services
- Name, business name, business postal address, mobile and landline phone numbers, email address.
- We ask only for the minimum personal data required to deliver and maintain agreed services to you.
When you order new services and renew existing services
- The current stored information will be checked against new data.
When information about our services is requested – Legitimate Interest
- The information is used to contact you, provide information, estimates, quotes and anything else relevant to the request.
To provide services to you and manage our operations – Contract and Legal Obligation
- Process data relating to transactions between the company or individual, such as invoices, orders, payment details
- To contact you in respect of administration relating to the services and products we provide
- To subscribe to agreed third party services. This is always done in agreement with you.
Contact and interact with you with issues relating to your services – Legitimate Interest
- To keep you informed of innovations, requirements and updates relevant to the services we deliver to you.
- To contact you with suggested upgrades for your current service. This is distinct from marketing information
Safety and Critical Information – Legitimate Interest, Vital Interest
- To provide urgent, safety and important information relating to service provided directly or from a third-party provider
Marketing information – Consent
- To provide marketing information relating to a topic you have asked us to keep you informed about.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
We may install pages on our website to request specific information from us, by the use of a form. You will be asked for an e-mail address, name and phone number. Depending on the service we are offering, we may also ask for additional information. This data will be used only for the purpose of providing the information requested, unless the form asks for your permission to contact you about other services we may offer. Form data is not held on the webserver, it is directly emailed to us.
Cookies
Please see our cookie policy page.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Sharing personal data with other organisations
We do not sell, share, or rent information to others for market research or commercial purposes, other than to deliver legitimate services to customers and on the website. We may disclose personal information as follows:
- With third party service providers, sub-contractors and agents to enable us to provide contracted services and maintenance.
- With third parties for third party software monitoring, website use analytic data.
- To comply with applicable law.
Links
This web site may contain links to other websites. Please be aware that Axon Motorhomes is not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave our website to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by Axon Motorhomes.
Your Feedback
At Axon Motorhomes your privacy is extremely important. If you have any questions about the privacy statement, the practices of this site, or your dealings with us, please Contact Us and let us know. Thank you.